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Union Bank of California:
In 1981, Union Bank of California, North America
became one of VPA's first clients, making them our longest existing client
today. Over the years, they have watched us grow from a local TPA to a national
administrator.
Jack Bredehorn, President and Founder of VPA
recalls, "UBOC was instrumental in helping VPA expand as a national disability
administrator. We first began administering their California statutory
disability program, but as VPA grew, we were able to offer more administration
services. As we look back over our 20 years of success, it is only appropriate
to extend our thanks and appreciation to UBOC's for their support and
friendship."
As the third largest bank in California, Union
Bank of California, NA has (UBOC) always stood out from its competition. From
its beginnings in the 1890's, UBOC has offered customized and personalized
services, reaching out to its customers in its communities.
Headquartered in San Francisco, UBOC is a
full-service commercial bank providing a broad mix of financial services to
individuals, businesses, and government agencies. In 1996, Union Bank merged
with the Bank of California to create Union Bank of California, North America.
The bank now reports over $30-billion in assets and has over 250 branches in
California, Oregon, and Washington. They also have offices in New York, Texas,
and internationally.
UBOC's holding company, UnionBanCal has enjoyed
much success with this merger and recently experienced a performance that
earned a place on 1998 FORBES Magazines "Platinum List" of the country's top 20
banks.
UBOC has always been a vanguard in the banking
industry. In 1990, they responded to their customers' needs by creating
7-day-a-week banking, becoming the first major California bank to offer
branches in supermarkets.
They were also among the first to develop home
banking capability, permitting clients to manage their bank accounts, pay
bills, and direct investments utilizing their PCs and retail software.
In 1999, Fortune Magazine ranked UBOC number one
in their July article on "The 50 Best Companies for Asians, Blacks, and
Hispanics." President and CEO, Takahiro Moriguchi says, "We are committed to
building an employee base that reflects the diverse communities that we serve."
During the next few years, UBOC expanded their
business throughout the country. In 1984 and 1985, VPA was asked to administer
UBOC's nationwide STD and LTD programs.
Jack Bredehorn continues, "UBOC is representative
of the loyal customer base enjoyed by VPA. They also represent the typical VPA
client who has been so pleased with our initial services that they felt
comfortable in asking us to administer their entire integrated disability
benefit program in subsequent years."
As UBOC has continued to grow, VPA has been able
to offer further benefit plan administration assistance. In 1998, VPA assisted
in the self-insuring of the statutory disability program for UBOC's New York
operation and is administering the program today.
Lorrie Ball, Vice President, Employee Relations
for UBOC comments about the successful eighteen-year relationship between VPA
and the Bank, "VPA has always partnered with UBOC in providing a high level of
customer service to our employees."
Bredehorn concludes, "The relationship and
friendship we have enjoyed with UBOC's staff over the past eighteen years are
cherished. Our true partnership has resulted in numerous process innovations
and service improvements throughout these years. We have worked together to
grow our partnership and it shows in the satisfaction UBOC employees have with
their disability benefit programs."
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